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Tips and Tools to Keep You Safe

SECURITY


At NASA Federal Credit Union, we're committed to protecting your personal information. We also offer valuable resources to help keep your account secure.

eAlerts Icon

eAlerts

Receive emails, text messages, and/or push notifications for balances or account activity. To set, log in and click Tools & Services>eAlerts to set alert preferences. To receive text message alerts, go to Tools & Services>Settings>Contact to confirm your mobile phone number. 

card fraud alerts icon

Card Fraud Alerts

Instantly verify card transactions via text message when suspicious activity is detected. Enroll here to protect against fraudulent purchases.

Identity Guard

Identity Theft Protection

Protect your identity and personal information with Aura™ Identity Guard.® Identity Guard monitors data, sends alerts, and provides recovery services and insurance. Members receive a discount of up to 33%.

Online Banking Login Icon

Online Banking Login Notification

Get notified when Online Banking account is accessed. To activate, log in and click Tools & Services>eAlerts>Authentication to get an alert via text, email, and/or push notification.

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Phone PINs

Increase security by adding a Phone PIN which will authenticate you when calling us or when accessing Contact-24 Telephone Banking.

eStatements Icon

eStatements

Receive paperless, secure statements through Online Banking instantly. No shredding needed! To enroll, log in and click Accounts>Statements & Documents. Then select Subscribe to receive eStatements.

Security Pass Icon

Security Passwords or Phrases

Add an additional layer of protection to your account by using a password or phrase not easily known by others. Simply send us a secure email within Digital Banking and we’ll take care of the rest.

 

Newsletter Icon

Security Newsletter Advisor

Sign up for our free newsletter for valuable articles and quick video tips to keep your identity and information protected.

Credit Score

Stay on top of your credit through free access to your Credit Score in Digital Banking

LEARN MORE ABOUT STAYING SAFE

The more you know, the better equipped you are to protect yourself. Visit these helpful links to find out how to reduce your chances of identity theft and fraud.

Breaches

Find out how to protect yourself from data breaches.

Learn More »about how to protect yourself from data breaches

Credit & Debit Card Fraud

Information on how to prevent your card from being compromised.

Learn More » about how to prevent your card from being compromised via fraud

Fraudulent "Phishing" Emails

Learn more about Fraudulent Emails also known as Phishing.

Learn More » about the January 2018 Fraudulent Email Alert.

Internet Fraud

Learn how to defend against internet fraud, fraudulent e-mails, viruses and spyware.

Learn More » about how to defend against internet fraud, fraudulent e-mails, viruses and spyware.

Mail Fraud

Protect yourself from mail fraud with Informed Delivery® by USPS.®

Learn More » about protecting yourself against mail fraud.

Phone Scams

Check Scams

Guidelines to avoid check scams and how to protect your accounts.

Learn More » about how to avoid check scams and how to protect your accounts.

Financial Exploitation

Examples of financial exploitation and how to avoid becoming a victim.

Learn More » about financial exploitation and how to avoid becoming a victim.

Identity Theft

Protect yourself from identity theft and learn what to do if your identity is stolen.

Learn More » about how to protect yourself from identity theft and learn what to do if your identity is stolen.

Loan Fraud

Steps to protect yourself from loan fraud scams and predatory lending practices.

Learn More » about how to protect yourself from loan fraud scams and predatory lending practices.

Online Banking Security

Tips for protecting your financial data when using online banking.

Learn More » about protecting your financial data when using online banking.

Security Articles

Stay up-to-date on the latest security measures for protecting your identity.

Learn More » about the latest security measures for protecting your identity.

Verified by VISA Card Protection

All NASA Federal Credit Cards offer Verified by VISA, which uses additional security features to prevent unauthorized online usage. 

Learn More » about Verified by VISA Card Protection.

Confidential information such as account numbers and social security numbers should not be sent by email for security reasons. Instead, please contact us directly at 1-888-NASA-FCU, send us a secure message through Online Banking or Mobile Banking, or visit your nearest branch.

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