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Collateral Insurance


We've partnered with an outside organization to help administer the collateral protection insurance element of our loan program. With this organization, we have formed the NASA Federal Credit Union Insurance Tracking Center.

This entity will help the Credit Union request, record and maintain insurance records on collateral used for most types of loans. When you take out a loan and use collateral (such as a car loan), it's wise to protect your investment by obtaining physical damage insurance coverage.

Respond Online

Your insurance coverage should have the following minimum requirements

  • Maximum deductible of $1,000
  • Comprehensive and collision coverage (for physical damage)
  • NASA Federal Credit Union is named as the lien holder or loss payee
  • Continuous coverage with no lapses

If you have a Loan Agreement with NASA FCU, you are required to keep your collateral continuously insured against physical damage losses during the entire term of your loan.

Respond online using this secure form. To respond to the letter you received, please include by mail or fax:

  • Lender ID 2318
  • Notice ID (located on the letter received)
  • Insurance Carrier Name
  • Policy Number
  • Agent Name
  • Phone Number

Please note that we are unable to accept an insurance ID card as it does not contain all the required information.


There are three ways to send your information:


NASA Federal Credit Union
P.O. Box 15449
Lenexa, KS 66285-5449




1-800-476-7330 (24-Hour Service)

Thank you in advance for your cooperation and prompt response. Please call NASA FCU at 301-249-1800, ext. 857, if you have any questions.

Confidential information such as account numbers and social security numbers should not be sent by email for security reasons. Instead, please contact us directly at 1-888-NASA-FCU, send us a secure message through eBranch Online Banking or Mobile Banking, or visit your nearest branch.

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