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Contact Us


Member Contact Center
1-888-NASA-FCU (627-2328)

8:00 a.m. - 6:00 p.m. EST, Monday - Friday
9:00 a.m. - 2:00 p.m. EST, Saturday

Contact-24 Telephone Banking
24-Hour Phone Access
301-249-1800 and press 1
Download our Contact-24 Phone Menu

For general questions, you may contact us via email at For account specific questions, please contact us via a secure support request online form or by logging into eBranch Online Banking, clicking “Services” on the top navigation bar and then selecting “Create A New Message” located under Message Center.

Branch Locations:

To Report Lost/Stolen Cards
During Business Hours (8:00 a.m. - 6:00 p.m. EST, Monday - Friday and 9:00 a.m. - 2:00 p.m. EST, Saturday): 1-888-NASA-FCU (627-2328)

After Business Hours:
Credit Card: 1-866-708-9364
Debit Card: 1-866-708-9364

Routing Number

Fax Numbers
Member Services: 301-249-0587
Loan Services: 301-249-0799
Mortgage Services: 301-249-0798
2nd Mortgage Services: 301-390-4513

Postal Mailing Addresses:

Direct Dispute Forms
NASA Federal Credit Union
Attn: Loan Servicing
500 Prince Georges Blvd.
Upper Marlboro, MD 20774

Complete a Direct Dispute Form if you have information appearing on your credit report that lists NASA Federal Credit Union as the creditor and you would like to dispute it, or if information about your NASA FCU account has been reported to ChexSystems and you would like to dispute it. You may also fax your form to 301-390-4530.

Deposits & Payments
NASA Federal Credit Union
P.O. Box 1910
Bowie, MD 20717-1910

Visa Credit Card Payments
NASA FCU Credit Cards
PO Box 105747
Atlanta, GA 30348-5747