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Tips and Tools to Keep You Safe

SECURITY


At NASA Federal Credit Union, we're committed to protecting your personal information. We also offer valuable resources to help keep your account secure.

eAlerts Icon

eAlerts

Receive emails or text messages whenever your account has activity including debit or credit card use. To set, click Services in eBranch then select Manage eAlerts under eServices.

card fraud alerts icon

Card Fraud Alerts

Instantly verify card transactions via text message when suspicious activity is detected. Enroll here to protect against fraudulent purchases.

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Phone PINs

Increase security by adding a Phone PIN which will authenticate you when calling us or when accessing Contact-24 Telephone Banking. To add, click Services in eBranch then select Phone PIN Reset under Account Management.

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eBranch Login Notification

Get notified by email when your account is accessed via eBranch. To activate, click Settings within eBranch and select Login Notification.

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Security Passwords or Phrases

Add an additional layer of protection to your account by using a password or phrase not easily known by others. Simply send us a secure email within eBranch or from our Mobile App and we’ll take care of the rest.

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eStatements

Receive paperless, secure statements through eBranch instantly. No shredding needed! To enroll, click Services within eBranch, then select Enroll In eStatements under Account Management.

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FICO® Score

Stay on top of your credit through Newsletter free access to your credit score in eBranch. Simply click Services within eBranch and then select View FICO® Score under Account Management.

FICO is a registered trademark and "The score lenders use" is a trademark of Fair Isaac Corporation in the United States and other countries.

Newsletter Icon

Security Newsletter Advisor

Sign up for our free newsletter for valuable articles and quick video tips to keep your identity and information protected.

LEARN MORE ABOUT STAYING SAFE

The more you know, the better equipped you are to protect yourself. Visit these helpful links to find out how to reduce your chances of identity theft and fraud.

Breaches

Find out how to protect yourself from data breaches.

Learn More »about how to protect yourself from data breaches

Credit & Debit Card Fraud

Information on how to prevent your card from being compromised.

Learn More » about how to prevent your card from being compromised via fraud

Fraudulent "Phishing" Emails

Learn more about Fraudulent Emails also known as Phishing.

Learn More » about the January 2018 Fraudulent Email Alert.

Internet Fraud

Learn how to defend against internet fraud, fraudulent e-mails, viruses and spyware.

Learn More » about how to defend against internet fraud, fraudulent e-mails, viruses and spyware.

Online Banking Security

Tips for protecting your financial data when using online banking.

Learn More » about protecting your financial data when using online banking.

Security Articles

Stay up-to-date on the latest security measures for protecting your identity.

Learn More » about the latest security measures for protecting your identity.

Check Scams

Guidelines to avoid check scams and how to protect your accounts.

Learn More » about how to avoid check scams and how to protect your accounts.

Financial Exploitation

Examples of financial exploitation and how to avoid becoming a victim.

Learn More » about financial exploitation and how to avoid becoming a victim.

Identity Theft

Protect yourself from identity theft and learn what to do if your identity is stolen.

Learn More » about how to protect yourself from identity theft and learn what to do if your identity is stolen.

Loan Fraud

Steps to protect yourself from loan fraud scams and predatory lending practices.

Learn More » about how to protect yourself from loan fraud scams and predatory lending practices.

Phone Scams

Verified by VISA Card Protection

All NASA Federal Credit Cards offer Verified by VISA, which uses additional security features to prevent unauthorized online usage. 

Learn More » about Verified by VISA Card Protection.

Confidential information such as account numbers and social security numbers should not be sent by email for security reasons. Instead, please contact us directly at 1-888-NASA-FCU, send us a secure message through eBranch Online Banking or Mobile Banking, or visit your nearest branch.

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