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How to Pay your Credit Card

HOW TO PAY YOUR CREDIT CARD

There are several easy ways to pay your credit card:

Same Day Payments with an Outside Financial Institution

To make a one-time, same-day credit card payment from another financial institution, simply select “Pay My Credit Card” located under “Online Services” on the NASA Federal home page. Enter all required information and follow the prompts to pay your credit card.

You can also make payments on your credit card by logging in to eBranch.

Recurring Payments from an Outside Financial Institution (ACH Set-up)

If you’d like to make a recurring credit card payment online from another financial institution, you can also set up an ACH within eBranch by selecting “Transfers” from the top level navigation, then “Outside Institutions.” Here, you'll be able to select a payee and make your payment or transfer.

If you do not have a Payee listed, simply select "Add Payee" and follow the prompts to link the accounts. Once the ACH has been set up, you’ll be able to schedule payments. Please note: this will take a few days to set up as your accounts are verified.

Real Time Payments from a NASA Federal Account

To make a real-time payment from a NASA Federal Account, simply click “Transfers” from the top navigation bar. “NASA FCU Accounts” will be selected. Here, you can make an immediate, one-time future, or recurring payment from your NASA Federal account to your credit card. The transfer/payment is free.

Paying By Phone

If you wish to have the payment processed by phone, you may contact Member Services to take an Expedited Payment (by check or phone). There is a $10 fee to process phone payments from another financial institution. Member Services is available Monday through Friday from 8 a.m. to 6 p.m. ET and Saturday from 9 a.m. to 2 p.m. ET at 301-249-1800 or toll-free at 1-888-NASA-FCU (627-2328).

Confidential information such as account numbers and social security numbers should not be sent by email for security reasons. Instead, please contact us directly at 1-888-NASA-FCU, send us a secure message through eBranch Online Banking or Mobile Banking, or visit your nearest branch.

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