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Important information regarding the Coronavirus

As news of the Coronavirus (COVID-19) continues, we want you to know that there is no higher priority than the health and well-being of our members and employees. This webpage will be regularly updated as changes occur.


NASA Federal Preparations for the Coronavirus 

NASA Federal leadership is actively monitoring the COVID-19 situation and following the guidance of the Centers for Disease Control (CDC), the World Health Organization (WHO), and local health authorities. Due to the escalating public health situation, we believe it is in the best interests of both our members and employees to limit person-to-person interactions at this time.

Effective March 23, 2020, all NASA Federal branches will temporarily suspend branch lobby access. Outside ATMs will be available at all branch locations and drive-thru teller or remote teller service will be available at the Collington, Columbia, Greenbelt, and Oak Hall locations. Should you need in-person assistance, please call us at 301-390-4537. This is a temporary phone number to assist with branch-related transactions only.

Rest assured, we have increased our Contact Center staffing and we’re here for you by telephone, email, eBranch, or Mobile App. If you need help, financial assistance or have been impacted directly, simply call us, send a secure message, or email

As a reminder, our eBranch Online Banking and Mobile App with Remote Deposit allow you to conduct your everyday banking without having to visit a branch. To best prepare for increased public health concerns, please ensure you can access your accounts via these digital channels. As always, you continue to have full access to your money on deposit, which is insured up to $250,000 by NCUA.

Branch Status as of March 31, 2020

AnnapolisBranch Lobby Closed | Outside ATM Open
ArlingtonBranch Lobby Closed | Outside ATM Open
BowieBranch Lobby Closed | Outside ATM Open
CollingtonBranch Lobby Closed | Drive-Thru & Outside ATM Open
ColumbiaBranch Lobby Closed | Drive-Thru & Outside ATM Open
Falls ChurchBranch Lobby Closed | Outside ATM Open
Goddard Space Flight CenterClosed until further notice
GreenbeltBranch Lobby Closed | Drive-Thru & Outside ATM Open 
NASA HeadquartersClosed until further notice
National Academy of Sciences (NAS)Closed until further notice
National Science Foundation (NSF)Branch Lobby Closed 
Oak HallRemote Teller & Outside ATM Open
RockvilleBranch Lobby Closed | Outside ATM Open
Wallops Flight FacilityClosed until further notice
For a complete list of our shared ATM network, please visit Some shared branches/ATMs may have adjusted hours, please call before visiting to ensure accessibility.


As we adhere to social distancing and other recommendations to help prevent the spread of COVID-19, we encourage you to access your accounts from home 24/7 using our digital channels which include self service options below:


Mobile Banking

Our mobile banking app gives you anytime access to your accounts while you're on the go.

Learn More »

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eBranch Online Banking

Conveniently manage your accounts online via eBranch. It's fast, easy, and secure.

Learn More »
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Resources to keep yourself informed

Here are a few resources to review to stay safe and to keep up to date on Coronavirus news:

Confidential information such as account numbers and social security numbers should not be sent by email for security reasons. Instead, please contact us directly at 1-888-NASA-FCU, send us a secure message through eBranch Online Banking or Mobile Banking, or visit your nearest branch.

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