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Fraudulent Email Alert


On occasion, fraudsters will attempt to gain your personal information by sending out an email disguised as NASA Federal. This is known as "phishing" and will typically include a bogus link to capture your information.

Although there are many variations, typically the false email asks the recipient to click on a link to verify their Credit Union account information. The link then directs them to a fraudulent website resembling or the Online Banking log in page. Here, you'll most likely be asked for your Credit Union account number, PIN, or other personal information.

picture of phishing e-mail example

NASA Federal will never ask for account numbers, passwords, or personal information through email

As a general rule, if you are asked for account information via email, you should consider it to be a fraudulent attempt to obtain your personal account data and you should delete the email.

If you have responded to such an email and provided any confidential account information, please notify us immediately at or 1-888-NASA-FCU (627-2328). We will take immediate action to protect your account.

NASA Federal Credit Union takes the security of your personal and account information seriously. If you want to know more about ways to keep your information safe, visit our webpage on online banking security.

Confidential information such as account numbers and social security numbers should not be sent by email for security reasons. Instead, please contact us directly at 1-888-NASA-FCU, send us a secure message through Online Banking or Mobile Banking, or visit your nearest branch.

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