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Collateral Insurance


We've partnered with an outside organization to help administer the Collateral Protection Insurance element of our loan program. With this organization, we have formed the NASA Federal Credit Union Insurance Tracking Center.

This entity will help the Credit Union request, record and maintain insurance records on collateral used for most types of loans. When you take out a loan and use collateral (such as a car loan), it's wise to protect your investment by obtaining physical damage insurance coverage.


To respond to the letter you received, click "Respond Online" and complete the form.

Respond Online

Please note: you'll need your Unique Identifier Number located on the letter received along with your zip code.


Your insurance coverage should have the following minimum requirements:

  • Maximum deductible of $500
  • Comprehensive and collision coverage (for physical damage)
  • NASA Federal Credit Union is named as the lien holder or loss payee
  • Continuous coverage with no lapses

If you have a Loan Agreement with NASA Federal, you are required to keep your collateral continuously insured against physical damage losses during the entire term of your loan.


Prefer to respond another way?

No problem. We offer 3 additional ways to respond: 


NASA Federal Credit Union
P.O. Box 692164
San Antonio, TX 78269-2164






Thank you in advance for your cooperation and prompt response. If you have any questions, please call NASA Federal at 1-888-NASA-FCU (627-2328), ext. 857.

We are unable to accept an insurance ID card as it does not contain all the required information.

Confidential information such as account numbers and social security numbers should not be sent by email for security reasons. Instead, please contact us directly at 1-888-NASA-FCU, send us a secure message through Online Banking or Mobile Banking, or visit your nearest branch.

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