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Membership Transition Guide

Together, we’re working to make your account transition as easy as possible.

Next Steps

We're with you every step of the way

On Tuesday, October 1, 2019, your new NASA Federal Membership will be established. Our goal is to make this transition as smooth as possible. Welcome to the NASA Federal family!

To make this transition as smooth as possible, we've provided information below to answer questions you may have about the upcoming transition. 

You will receive a package containing information about the transition and general account changes that may apply to you.* 

In addition, you’ll receive a second mailing in September with your specific account information, including your new NASA Federal membership and account numbers. Be on the lookout for both of these mailings over the coming days and weeks.

You may view The Partnership Member Transition Guide here or view the videos below regarding details of your new account(s).

 

Conversion Day & Contact Information

General Account Information

Checking Accounts & Debit Cards

Digital Banking

Loans & Credit Cards

Share Certificates, IRAs & Savings Accounts

Loan Payments - If Payment to a Partnership Loan is Paid By...

Other Important Information

*Please review this document which contains a change in terms notice and our member documents.

Confidential information such as account numbers and social security numbers should not be sent by email for security reasons. Instead, please contact us directly at 1-888-NASA-FCU, send us a secure message through eBranch Online Banking or Mobile Banking, or visit your nearest branch.

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